1. Introduction
Welcome to Rainbow Petal (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, your rights, and how to contact us.
2. Information We Collect
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Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact us, you may provide information such as your name, email, mailing address, phone number, and payment details.
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Payment Information: Collected via secure, third‑party payment processors—we do not store full credit card numbers on our servers.
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Automatically Collected Data: We collect technical information including IP address, browser type, device type, referring site, pages visited, and usage statistics through cookies and similar technologies.
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Optional Profile Data: You may choose to add profile photos or other optional details to your account.
3. How We Use Your Information
We use collected information for the following purposes:
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To process and fulfill orders, send confirmations, and provide customer support.
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To manage your account and personalize your experience.
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To communicate updates, marketing offers, or surveys (you can unsubscribe at any time).
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To analyze usage patterns, improve our website, products, and prevent fraud or unauthorized access.
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To comply with legal obligations, tax, or accounting rules.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
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Remember your login session or preferences.
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Understand how you use our site for analytics and performance improvement.
You can manage or disable cookies via your browser, though this may affect site functionality.
5. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share data under these circumstances:
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Service providers: to fulfill orders (e.g., shipping carriers, payment gateways).
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Legal compliance: to comply with law enforcement or legal processes.
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Business transfers: in case of sale or merger of our company (with notice to users).
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Aggregated or anonymized data: used for internal analytics, promotional materials, or market research.
6. Data Security
We implement reasonable security measures, including TLS encryption, firewalls, and access controls. Payments are processed by PCI‑compliant providers. While we aim to protect your data, no method is 100% secure. Notify us immediately if you suspect a breach.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal data we hold about you.
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Request correction, deletion, or restriction of processing.
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Object to or withdraw consent to processing.
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Request portability of your data.
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Lodge a complaint with your local privacy authority (e.g., GDPR Supervisory Authority, California Attorney General).
To exercise these rights, contact us as below. We aim to respond within 30 days.
8. Children’s Privacy
Our site is intended for users aged 13 and older. We do not knowingly collect personal data from children under 13. If we learn we have collected it, we’ll delete it promptly.
9. International Transfers
We are based in [Your Country]. Your data may be transferred and stored outside your home country. We ensure transfers are secure and lawful, using safeguards like Standard Contractual Clauses where applicable.
10. Links to Other Websites
Our site may link to third-party sites (e.g., social media, payment services). We are not responsible for their privacy practices—please review their policies directly.
11. Changes to This Policy
We may update this policy periodically. We will post updates on this page with a revised “Effective Date.” Significant changes will be proactively communicated.
12. Contact Us
For questions, or to exercise your privacy rights, please contact:
Rainbow Petal
Email: [email protected]
Phone: +61450582778