Terms & Conditions

1. General Eligibility

You affirm that you are at least 18 years old, or if younger, accessing with parental/guardian consent.
By using the Website, you affirm legal capacity to enter into binding agreements and you accept these Terms.

2. Account Registration & Security

When you create an account, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
Immediately notify us of any unauthorized access or security breach.

3. Orders & Acceptance

All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for reasons including—but not limited to—unavailability, errors in pricing or product description, fraud suspicion, or violation of Terms.
Following confirmation, you’ll receive an order acknowledgment by email. This is not acceptance—final acceptance happens upon shipment or service provision.

4. Pricing & Payment

Prices shown are in [your currency] and do not include taxes, shipping, customs duties, or other fees, which will be added at checkout.
We accept the payment methods listed at checkout. By submitting payment, you authorize us to charge that method.
You agree not to use stolen credit cards or stolen payment credentials. Orders voided for suspected fraud will not be delivered and may be reported to authorities.

5. Shipping & Delivery

Delivery timelines and charges are set out in our Shipping Policy. We are not liable for delivery delays caused by carriers, customs, inclement weather, or force majeure events.
Risk of loss and title transfer to you upon shipment dispatch, unless otherwise stated.

6. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are subject to our Refund & Returns Policy. Please review that document for full details.
You are responsible for ensuring returned items meet eligibility criteria and are safely packaged to avoid transit damage.

7. Intellectual Property

All content on the Website—including text, images, logos, designs, and software—is owned or licensed by us and protected by copyright, trademark, and other laws.
You may view and download content only for personal, non-commercial use. Any other use (e.g., copying, distributing, modifying, creating derivatives) is strictly prohibited without prior written consent.

8. Third-Party Services & Links

Our Website may include links to third-party websites or services. We are not responsible for their content, privacy practices, or terms.
If you make purchases or engage with third parties, those transactions are governed by their own terms and privacy policies.

9. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted, secure, or error-free access, or that the Website will be free from viruses or malware.

10. Limitation of Liability

To the fullest extent permitted by law, Rainbow Petal, its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Website.
Our total aggregate liability for direct damages is limited to the purchase price of the products or services giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Rainbow Petal (and its affiliates) from any claims, losses, liabilities, costs, or expenses (including legal fees) resulting from:

Your breach of these Terms;
Your violation of any law or rights of a third party;
Your use of the Website in any manner inconsistent with these Terms.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of [Your State/Country], without regard to conflict-of-law principles.
Any legal action or proceeding arising under these Terms will be resolved exclusively in the courts located in [Your State/Country].
For users in the EU or other jurisdictions with mandatory consumer protections, certain rights may not be waived.

13. Severability & Waiver

If any provision of these Terms is held invalid or unenforceable, the remainder will stay in full force.
Our failure to act on any right or provision does not constitute a waiver of that right.

14. Changes to Terms

We may update these Terms occasionally. Changes will be effective when posted on this page with a new “Last Updated” date.
Continued use of the Website after changes constitutes acceptance of the new Terms.